Safe Gaming Initiative

CasinoScores' Responsible Gaming Guidelines

Our goal is for gaming to always be a source of enjoyment. CasinoScores believes that building healthy gaming habits is every player's right. Here you will find a complete guide to limit-setting, self-exclusion, and support.

We are committed to responsible gaming
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Safety Tools

Our Responsible Gaming Tools

Features CasinoScores offers to keep your gaming experience safe and enjoyable

Set Bet Limits

Set your own daily, weekly, or monthly betting limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.

Session Time Control

Set a time limit on your sessions before you start playing. Once the time is up, the system will automatically send you a break reminder.

Cooling-Off Break

Need a short break? Set a cooling-off period from 24 hours up to 6 weeks. You won't be able to log in during this time, but your balance will be kept safe.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion option. You can close your account for anywhere from 6 months to permanently.

Deposit Limit Setting

Set a maximum deposit amount for a given period. The system will alert you before you go over budget.

Gaming History Review

View a full, detailed history of your gaming activity at any time. Time played, winnings, and losses are all presented clearly and transparently.

Important Notice: Gambling is a form of entertainment, not a source of income. Always play within your means and treat losses as a normal part of the experience.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming mindfully — playing for fun, not out of pressure or addiction. At CasinoScores, we believe every player has the right to know their limits and play within them.

When online gaming platforms prioritize responsible gaming, players can enjoy themselves with greater confidence. That is exactly what CasinoScores is committed to — we do not just offer games, we genuinely care about your overall well-being.

Thousands of users in Bangladesh play on CasinoScores every day. Most of them enjoy gaming responsibly. However, gaming can sometimes become a problem — and we're always here to help when it does.

Keep in mind: Responsible gaming does not mean avoiding games. It means playing consciously, with a plan, and for the enjoyment of it.

Principles of Responsible Gaming

To promote responsible play at CasinoScores, we recommend following a few core principles:

  • Set your budget first: Decide how much you are willing to spend before you start playing. If you reach that amount, it is wise not to continue.
  • Don't chase your losses: Chasing losses by placing bigger bets often leads to even greater losses.
  • Take regular breaks: Avoid playing for extended periods without a break. Take at least 10 minutes off every hour.
  • Stick to your time limits: Decide in advance how long you will play, and stop when that time is up.
  • Gaming is not a way to relieve stress: Avoid playing when you're feeling upset, angry, or stressed.
  • Spend time with family and friends: Stay mindful that gaming does not interfere with your social life.

Budget Planning & Limit Setting

Budget planning is the most important part of healthy gaming habits. On CasinoScores, you can easily set your own financial limits.

  • Daily Limit: Set a daily cap on how much you deposit or wager.
  • Weekly Limit: Setting a weekly budget makes it easier to keep your monthly spending in check.
  • Monthly Limit: A monthly limit is the most effective option for long-term planning.
  • Loss Limit: The game will automatically stop once you have lost a set amount.

When a request is made to increase limits, CasinoScores applies a 7-day cooling period. This is to prevent overspending based on impulsive decisions.

Remember, you should only bet money that you can afford to lose without affecting your daily life. Never gamble with borrowed money or funds needed for household expenses.

Self-Exclusion & Break Features

If you feel gaming is getting out of control or you just need a break, CasinoScores offers the following options:

  • Time-Out: Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, you will not be able to log in or make deposits.
  • Self-Exclusion: You can close your account for 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, it cannot be cancelled before the period ends.
  • Reality Check: Pop-up notifications at set intervals — reminding you how long you've been playing.

During self-exclusion, CasinoScores will not send you any promotional emails or bonus offers.

Minor Protection

CasinoScores is strictly for users aged 18 and above. We take firm measures to keep minors completely away from gaming:

  • Age verification is required at the time of registration.
  • Identity verification is carried out through the KYC process.
  • If there is any doubt, additional verification may be requested at any time.
  • It is recommended to use parental control software on shared family devices.

If it is found that a minor has opened an account, the account will be closed immediately and the balance will be refunded.

Where to Find Help & Support

If you or someone you know may be struggling with a gaming addiction, do not hesitate to reach out for help. The CasinoScores support team is available 24 hours a day, 7 days a week.

For professional support, consider speaking with a mental health specialist. Addiction is not a weakness — it is a treatable condition, and full recovery is possible with the right help.

  • CasinoScores Support: [email protected] — 24/7 support available
  • Set self-exclusion or limits directly from your account settings
  • Talk openly with family and friends
  • Contact a local mental health center

Myself Evaluate

Ask yourself these questions — and answer them honestly

1

Do you frequently end up spending more than your set budget?

2

Do you find yourself betting more after a loss to try to win back what you've lost?

3

Is gaming affecting your work, family, or social life?

4

Do you find it hard to stop even when you want to?

5

Do you turn to gaming to relieve stress or escape your emotions?

6

Do you hide or lie to family or friends about your gaming?

7

Have you ever played using borrowed money or funds needed for household expenses?

If you answered "Yes" to 2 or more of the questions above, we recommend speaking with our support team or considering the self-exclusion option.

Protection Use the Tools

These tools can be activated at any time from your account settings

Bet Limits

Set your own maximum daily, weekly, or monthly betting limit.

Cooling-Off

Take a temporary break from gaming, from 24 hours up to 6 weeks.

Session Timer

Get automatic reminders after a set time — so you always know how long you've been playing.

Self-Exclusion

Option to close your account for a minimum of 6 months or permanently.

General FAQ

Frequently Asked Questions about Responsible Gaming

No, your balance remains fully secure during self-exclusion. Once the self-exclusion period ends, you can log back in and make a withdrawal. CasinoScores never confiscates balances held during a self-exclusion period.

Yes, reducing your betting limit takes effect immediately. However, increasing your limit requires a 7-day waiting period. This rule is in place to prevent impulsive decisions made in the heat of the moment.

A cooling-off period is a temporary break — up to a maximum of 6 weeks. Your account reactivates automatically once it ends. Self-exclusion is longer-term — from 6 months up to permanent — and cannot be reversed before the period expires.

Not directly. However, you can set limits yourself with a family member present. You can also contact our support team and they will assist you through the process.

We can provide support through self-exclusion, limit-setting, and our support team. However, we are not a substitute for professional treatment. In cases of serious addiction, consulting a mental health professional or counselor is strongly advised.
Responsible Gaming Platform

Play safe, Stay in good spirits

Join CasinoScores and take advantage of our responsible gaming features. Use our tools to set your own limits and enjoy gaming with peace of mind.

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